Date Limit in Bulk API v2 and Error with 7-Day Intervals
Hey everyone, I have a quick question about the Date Limit in Bulk API v2. I'm trying to pull data for the last 24 months, but I found that Khoros seems to have a date limitation. Is it true that you can only pull data for either 7 days or 30 days at a time? I think I can only pull data for 7 days—any chance we can change it to 30 days? Another issue I'm running into is when I try to loop through the 7-day intervals for the past 24 months, I get this error: "Error DataSource.Error: Web.Contents failed to get contents from 'https://api.lithium.com/lsi-data/v1/data/export/community/logrhythm.prod?fromDate=20230401&toDate=20230430' (400): Bad Request" Can anyone share how you worked around the date limitation? I was looking at the API documentation, but didn’t find much that helped. Thanks!
Tracking Complete Registrations in Google Analytics (via GTM)
Hi, Is there some sort of click listener or event that can be passed in the front end that can be picked up by Google Tag Manager when a user completes their registration (after successfully submitting their username)? Can we apply an event to the complete registration toast? If so, what is the best way to do this? Is there another way that we can track complete registrations in Google Analytics? Thanks!Broadcast private message with API not being sent to all users
Hi Everyone, Seeing something a little strange that I can't figure out. Working on a custom component that sends a broadcast message to all the voters on an idea. Testing on stage I see only around half of the messages are sent no matter how many I send (sometimes over sometimes under). So, for example, a message that was supposed to have 200 recipients might only send to 120. You can see below there were 201 voters in this case. The large console log that says bodyString is the body of my API call and I copied it and double checked. All 201 users were present in the body. But the response from the call shows only 122 recipients. And it is not a consistent limit. If I send to 800 users, it goes to 339. However, if I send to 800 users from the out of the box private message page all 800 go through. I am only able to test this on stage with large numbers so I'm not sure if it could just be an issue on stage. I don't want to spam hundreds of real users to test on production 😀 Has anyone else got any experience with this? Thanks
list of all users subscribed to all board
I am using the below api to find the users permitted to a particular board: https://[COMMUNITY DOMAIN]/restapi/vc/boards/id/<board ID>/subscribers/email/board But the problem with above api and my use case is that I want to view the list of all the boards and its permitted users in one request. Whereas, the above api is only allowing to look for only a single board at a time. Is there a way in which I can get the list of all the boards in a community and it's subscribed users in a single hit?Error with Oauth 2.0 Client Credentials workflow
I'm trying to authenticate an api call in a typescript app using the oauth 2.0 client credentials workflow and I'm running into issues, I believe, with generating the CC Hash for this. This is for Community Classic. I have verified that I have the correct client id, client secret and shared secret key and that they're being pulled in correctly in my code. Not sure what I'm missing, but this is the error I see when I try to authenticate: {"error":"Authorization or API call failed","details":"Failed to obtain access token. Status: 403. Response: {\"status\":\"error\",\"message\":\"cc_hash is invalid.\",\"data\":{\"type\":\"error_data\",\"code\":214,\"developer_message\":\"The decryption failed. ccHash is Invalid\",\"more_info\":\"\"},\"metadata\":{}}"} Here's the relevant part of my Typescript code that's generating the CC Hash. Not sure if something is formatted incorrectly or what's not being generated correctly or causing it to return an invalid cc hash function generateCCHash(clientId: string, clientSecret: string, sharedSecretKey: string): string { try { const epochTimeMinute = getEpochTimeMinute(); const nonce = generateNonce(); const strToHash = `${clientId}:${clientSecret}:${nonce}:${epochTimeMinute}`; console.log("String to hash:", strToHash); const hash = crypto.createHash('sha512'); hash.update(strToHash, 'utf8'); hash.update(sharedSecretKey, 'utf8'); const hashResult = hash.digest('hex'); console.log("Generated hash (cc_hash):", hashResult); return hashResult; } catch (error) { console.error("Error generating CC-Hash:", error); throw error; } }
