Aurora Product Coaching Session: Spam Management Best Practices
Khoros Communities platform offers several settings and features that allow you to mitigate Spam in your community. Join our Spam Management Best Practices coaching session to identify, filter and deal with spam effectively. Our coaching session will guide you through the practical tips and techniques to help combat spam and help maintain the hygiene of your community. Topics covered in the coaching session Overview of Aurora spam settings and functionality Manage Content dashboard related to spam management and its features Using roles and ranks to configure permissions to check spammers Content Filters Best practice tips Notes - Admin permissions are required to conduct the call. 👉Click here to Sign Up Related Resources Enable Spam Management Community Spam Management Review Posts Captured as Spam Khoros Academy: Communities Moderation Essentials Khoros Academy Instructor Led Training: Spam Management for Communities AuroraAbout Abuse Notifications
Admins and moderators can specify designated email addresses for receiving abuse reports related to posts, members, or private messages. This ensures that reports are promptly directed to the appropriate members, facilitating timely decisions and actions to maintain community standards and safety. To set the email addresses, Go to Settings > Features > Moderation > Abuse Notification. Select Edit. A window appears on which you can enter the email addresses where abuse reports on Posts, Private Messages and Members can be sent to. Here’s an example of an email received for a post that was reported for abuse. Note: While at the community level you can specify email addresses for receiving abuse reports on posts, private messages, and members, at the category level, you can set them to receive reports only for posts. Below is an example of the abuse notification settings at a board level. Related Topics Abuse management
