Tag:"thought leadership"

The Metaverse and Online Communities: Khoros 101
Learn what the metaverse is, the importance of community for the metaverse, and what's next for these new virtual worlds.
MathewKr
2 years ago Place Khoros Insights Blog
7.2KViews
13likes
3Comments
Oracle Cerner’s Kandice Eckhoff: The Pros and Cons of Group Hubs
Do you use group hubs, or are you considering using them in your community? Find out why you need to have a strategy in place before you begin, and consider setting one up if you do not have one already.
keckhoff
3 years ago Place Khoros Insights Blog
10KViews
13likes
6Comments
Exploring AI Use Cases in Khoros Communities
It is an exciting time for online communities, and we are just at the beginning of exploring how AI technology will impact how we work in communities.
LarryI
2 years ago Place Khoros Insights Blog
5.7KViews
11likes
2Comments
It's Time To Update Your Thoughts on A.I.
Humans built Artificial Intelligence to reduce mental work. Khoros built A.I. to reduce customer and agent mental stress.
ParkerH
3 years ago Place Khoros Insights Blog
3KViews
9likes
0Comments
Instagram DMs: A Channel Customers Love
If your brand is wondering whether they should turn onInstagram DMs via Khoros,first ask yourself,"Are your customers using Instagram?"
ParkerH
3 years ago Place Khoros Insights Blog
3.5KViews
5likes
0Comments
The High Cost of Low Agent Retention + NEW AUDIBLE VERSION
Losing and hiring frontline customer care agents can cost more than a few lost customers.
ParkerH
3 years ago Place Khoros Insights Blog
4.3KViews
4likes
0Comments
Great SEO Builds Community, and Great Community Improves SEO
Plant the seeds of a flourishing community with SEO.
ParkerH
3 years ago Place Khoros Insights Blog
6.2KViews
4likes
6Comments
Thought Leadership + Outcome Keywords: A New CX Initiative
We've heard loud and clear in our recent NPS surveys that you're interested in more thought leadership. The Khoros Customer Engagement team has been hard at work developing content with a fresh outlook on modern solutions and paths to follow as you continue your journey.
CoryD
3 years ago Place Khoros Insights Blog
3.7KViews
4likes
0Comments
An Interview For Change: Khoros Expert Opinion on Change Management
Change management is complex and could make or break changes in process or strategy. That's why we spoke with our Khoros expert on change management to get the run down on making a refreshing and powerful change.
ParkerH
3 years ago Place Khoros Insights Blog
3.4KViews
4likes
0Comments
Don't Make Ads for TikTok; Make Outstanding Content + NEW AUDIBLE VERSION
The days of ad views equaling positive customer engagement are over. Guerrilla Marketing via TikTok can change that.
ParkerH
3 years ago Place Khoros Insights Blog
7KViews
4likes
0Comments