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Here’s the Atlas content you do not want to miss!
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[RECAP] Khoros Fresh Features Product Release & Roadmap Webinar: The following on-demand Q&A and accompanying resources are intended to summarize recent releases, enhancements, and current plans for Khoros products, functionality, and other services to help you unlock the full power Khoros has to offer.
Khoros Academy: Early Access Program: If you are interested in joining our early access program to help give feedback and shape future content, please reach out to your Khoros Customer Success Manager by April 30, 2024.
Marketing
Announcement: Facebook API deprecation updates: Facebook has announced the deprecation of certain APIs, effective March 14th, 2024. This change may impact the functionality of some features on our platform.
At Khoros, we have proactively taken steps to minimize the impact of these deprecated APIs on our platform and ensure the integrity of your data.
STIHL engages with millions of fans: STIHL reaches millions of people through their community-driven engagement and timely responses to grow brand love, connect with those seeking support, and so much more.
How we harnessed employees’ power to transform our results: Learn how EveryoneSocial empowered Khoros' team members to become passionate brand ambassadors, augmenting outreach beyond the limits of traditional approaches.
90-Day Checklist: How to Set Up Employee Advocacy for Your Brand: Get every step you need to set up a successful employee advocacy program for your brand in no time
Care
Khoros Care v24.04.1 Release Notes: The Khoros Care Release for version 24.04.1 includes updates to reconnecting with some sources, updates to the CRM Connector, and new WhatsApp fields for the Raw Author Export in Care Analytics.
Communities
Community Aurora 24.2 Release Notes: This release comes with enhancements on Badges, Events, reporting inappropriate content, bypassing moderation, automatically and manually escalating forum discussions and replies to Salesforce, and moving content within the community. We've introduced metrics for Events and new metrics for Ideas. It also includes APIs to escalate cases to Salesforce, report abuse on User profile, and APIs for Badges and adding custom fields.
Community Aurora Now, Next, Later: We’re thrilled to continue innovating our next generation of Khoros Communities. Below is a guide of features that are available now, planned to be released in the next quarter or later by the end of the year.
Five steps to boost your community’s content health: Streamline your community content management with our 5 essential tips to keep content relevant and organized
Webinars & Events
Some event areas are limited to Khoros customers only. If you are a customer and unable to access anything, click the chat bubble (bottom right) and type Customer Access.
Upcoming
Community Works: Sky UK's Story: Join us for a live webinar on Thursday, April 18, featuring Nima Lawlor-Baniamer, Senior Product Owner for Community and Social at Sky UK. Learn how Sky revolutionizes the customer journey and serves customers end-to-end.
Available On-demand
[RECAP] Khoros Fresh Features Product Release & Roadmap Webinar: The following on-demand Q&A and accompanying resources are intended to summarize recent releases, enhancements, and current plans for Khoros products, functionality, and other services to help you unlock the full power Khoros has to offer.
Engaging Atlas Discussions
Check out fresh discussion shoutouts every week on the Atlas homepage!
Top Engaged Contributors
Special thanks to the current Atlas Top Engaged Contributors: Special thanks to the current Atlas Top Engaged Contributors: luk, CarolineS, tyw, AbhishekIlindra, StanGromer, manasab, HariniVuppala, nbalogh, tminett94, and Akenefick!
Learn about what it takes to ascend to Titan status
