In a time of crisis, community matters
In this time of crisis with the COVID-19 coronavirus pandemic, digital engagement has become the primary channel for interactions. This represents a huge shif...
Updated 6 months ago
Version 9.0
Blog Post
For our clients using the Community solution (and you aren't yet using Care in conjunction with it), take advantage of setting up Content Filters to monitor important terms, phrases, or mentions of COVID-19.
Also, if you're looking for initiatives to keep your community engaged, or increase engagement, check out my recommendations HERE!