In previous releases, you were able to follow and unfollow specific tags. With this release, you will now receive email and in-app notifications relating to tags you follow.
\nLearn more about following tags and how to manage your follows and notifications.
\nFrom time to time, you might have community members who ignore your site guidelines or exhibit malicious behavior. In these cases, you might need to ban them from the community.
\nThe quickest way to ban a member is to go to their profile page, open the Options menu, and click Ban Member.
\nYou’ll be prompted to fill in a few fields, like the duration of the ban and the reason for banning this member.
\nThen, click Ban.
\nThe banned member is immediately signed out of the community.
\nNote: If you ban a member by mistake or decide later to remove the ban, you can unban the person.
\nYou can also ban a member from their post or reply if that content contains malicious content. For example, someone may be spamming your members or selling other products. In these cases, open the Options menu and click Ban Member.
\nOr, you can ban members from the Manage Content dashboard, if that’s where you discovered the malicious content.
\nFinally, Aurora also enables you to ban individual members or groups of members from the Users dashboard by creating ban rules.
\nTo ban members with a ban rule:
\n\n
For example, let’s say you found several fake members who all had “@badcompany” in their email address. In the Email Address field, enter “*@badcompany.com”.
\nYou can further refine your rule using the Username, User ID, or IP address fields.
\nThen, you can set whether the rule needs to meet all of the criteria you’ve set or only some of it. If you want to ban everyone who meets any of the criteria you’ve set, select the Match any of the above criteria checkbox.
\nYou can set the duration for this ban. The duration can be temporary or permanent as required. To set a custom duration, select Custom from the drop-down menu and set the duration.
\nIn Ban Reasons, specify the reasons for the ban and then click Ban. You can enter both an internal (only for admins and moderators to see) and an external reason (a public reason visible to everyone on the community). All impacted members are banned and signed out of the community.
\nLearn more about banning members.
\nAs an admin, you can manage permissions for avatars. The permission that enables a member to upload their own avatar is enabled by default to all community members.
\nTo manage the ability for community members to upload their own avatar:
\nUnless you have specified different permissions for certain roles, this selection affects all members of the community.
\nNote: To manage this permission for a particular role, go to the Permissions page at the community level and edit the permissions of the individual roles.
\nAll anonymous users must register to participate in the community. To register, they must enter mandatory fields such as Username, Password, and so on. By default, the Registration window includes these fields:
\nAdmins and members with appropriate permissions can turn these registration fields on and off from the Settings page as needed.
\nTo edit registration settings:
\nWhen all the options are turned on, the Register window looks like this:
\nLearn more about managing registration settings.
\nThe Terms of Service (TOS) define the rules and guidelines that members must follow to participate in the community. When people try to register within the community, they must read and agree to the TOS for successful registration.
\nYour TOS might change from time to time due to updates in the community rules and guidelines. Admins and members with permissions can review and edit the TOS for the selected language from the Settings page as required.
\nTo review and edit Terms of Service:
\nThe Terms of Service page is displayed, where you can review the existing terms and conditions.
\n6. To edit the TOS, open the Options menu and click Edit.
\n7. Select the language from the drop-down menu and click Continue.
\nThe editor window opens for the selected language.
\n8. Update the content and click Save.
\nThe Terms of Service page for the selected language is updated successfully.
\nLearn more about managing your Terms of Service.
\nThe Community Structure view now indicates how many children nodes (categories, groups, or boards) are in each container.
\nThis indicator is a quick way to see how many nodes are within each place.
\nLearn more about managing your community site structure.
\nTheme Editor now enables you to set the browser icon (also called a Favicon) for the image shown in the top-left corner of your community’s browser tab.
\nBrowser icons must be a minimum of 512 x 512 px square and be in PNG format.
\nTo set your the community browser icon:
\nLearn more about configuring page layouts.
\nSome page templates include widgets that provide the core content needed for that template to function as intended. To prevent these sections from being mistakenly edited or deleted, Aurora Designer now automatically locks sections that contain the following content widgets:
\nThis means that for Blog content:
\nAnd for Forum and Knowledge Base content:
\nFor example, here we see that there are no configuration options for the Blog post section (bottom right in image), but still have partial control (which still displays as locked) over the Knowledge Base article widget (top left in image) and complete control over the Related Content widget.
\nWith some sections and widgets, you may be prevented from adding, editing, removing, and/or moving content to prevent issues with the page template. See Create and arrange sections in a Page Template.
\nTo have a successful community, you need to know what’s working and what needs to be improved. Aurora provides a robust set of Community Analytics so you can get actionable insights to drive traffic and member engagement.
\nAurora Analytics gives you a perspective on how your community functions so you can continue to tailor your experience to best fit with your community’s and organization's goals. Aurora Analytics provides visual dashboards and interactive reports to provide you with high-level and detailed data on how your community is performing.
\nTo access Aurora Analytics, open your Account menu and click Analytics.
\nNote: You must be an Administrator or have an Analytics role to access Aurora Analytics.
\nFrom the Analytics page, you can access Dashboards and Reports.
\nDashboards provide you with an “at-a-glance” view of the activities that best indicate the overall health of your community and member engagement across your community. Currently, Aurora provides two dashboards:
\n\n
Reports present you with key metrics on content, boards, categories, and members in a tabular format. You can drill down to a specific community places to view metrics only for that area.
\nLearn more about Aurora Analytics.
\nTo help search engines better understand your community site structure and crawl it more effectively, Aurora automatically generates a sitemap for each community when it is created.
\nThis sitemap lists the URLs of all posts created within the community. It also has URLs of all the community category and board pages. If a sitemap exceeds 50,000 entries, Khoros splits the sitemap file into multiple files. Links to sitemap files are stored within a sitemap index file. The frequency at which the sitemap is generated for the community can also be configured based on how much your community grows and changes over time.
\nTo enable the sitemap for your community and configure its refresh frequency, open a Support ticket.
\nYou can leverage the GraphQL API's flood controls to limit the number of tags someone can apply across the community or to a particular message type (Knowledge Base, Forum, Blog) in a day, hour, or minute.
\nTo keep up to date on other fixes made to the core community product, check out the bug fix section of this month's Community Classic Release Notes.
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aurora","text":"communities aurora","time":"2022-11-30T11:46:08.388-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:release notes","text":"release notes","time":"2010-01-26T15:59:03.416-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":9,"rawTeaser":"The 23.3 Release includes several enhancements to the Member and Administrator experiences, including the ability to ban members, control registration settings, edit your Terms of Service, and view dashboards and reports with Aurora Analytics.
","introduction":"","coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""},"currentRevision":{"__ref":"Revision:revision:732367_3"},"latestVersion":{"__typename":"FriendlyVersion","major":"2","minor":"0"},"metrics":{"__typename":"MessageMetrics","views":415},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"placeholder":false,"originalMessageForPlaceholder":null,"contributors":{"__typename":"UserConnection","edges":[]},"nonCoAuthorContributors":{"__typename":"UserConnection","edges":[]},"coAuthors":{"__typename":"UserConnection","edges":[]},"blogMessagePolicies":{"__typename":"BlogMessagePolicies","canDoAuthoringActionsOnBlog":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","key":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"revisions({\"constraints\":{\"isPublished\":{\"eq\":true}},\"first\":1})":{"__typename":"RevisionConnection","totalCount":3},"body":"The 23.3 Release marks Aurora’s Initial Market Offer release. In conjunction with reaching this milestone, we have moved the Aurora documentation and Release Notes from it’s private location to a customer-facing location on Atlas. Moving forward, you can find Aurora-related information as follows:
\n\nWe recommend subscribing to these areas to keep up to date on everything Aurora.
\nThe 23.3 Release includes several enhancements to the Member and Administrator experiences, including the ability to ban members, control registration settings, edit your Terms of Service, and view dashboards and reports with Aurora Analytics.
\nAurora now provides out-of-the-box avatars that members can choose from when selecting their community avatar.
\nTo select an avatar from the collection:
\nIn previous releases, you were able to follow and unfollow specific tags. With this release, you will now receive email and in-app notifications relating to tags you follow.
\nLearn more about following tags and how to manage your follows and notifications.
\nFrom time to time, you might have community members who ignore your site guidelines or exhibit malicious behavior. In these cases, you might need to ban them from the community.
\nThe quickest way to ban a member is to go to their profile page, open the Options menu, and click Ban Member.
\n\n
You’ll be prompted to fill in a few fields, like the duration of the ban and the reason for banning this member.
\n\n
Then, click Ban.
\nThe banned member is immediately signed out of the community.
\nNote: If you ban a member by mistake or decide later to remove the ban, you can unban the person.
\nYou can also ban a member from their post or reply if that content contains malicious content. For example, someone may be spamming your members or selling other products. In these cases, open the Options menu and click Ban Member.
\nOr, you can ban members from the Manage Content dashboard, if that’s where you discovered the malicious content.
\n\n
Finally, Aurora also enables you to ban individual members or groups of members from the Users dashboard by creating ban rules.
\nTo ban members with a ban rule:
\n\n
For example, let’s say you found several fake members who all had “@badcompany” in their email address. In the Email Address field, enter “*@badcompany.com”.
\nYou can further refine your rule using the Username, User ID, or IP address fields.
\nThen, you can set whether the rule needs to meet all of the criteria you’ve set or only some of it. If you want to ban everyone who meets any of the criteria you’ve set, select the Match any of the above criteria checkbox.
\nYou can set the duration for this ban. The duration can be temporary or permanent as required. To set a custom duration, select Custom from the drop-down menu and set the duration.
\nIn Ban Reasons, specify the reasons for the ban and then click Ban. You can enter both an internal (only for admins and moderators to see) and an external reason (a public reason visible to everyone on the community). All impacted members are banned and signed out of the community.
\nLearn more about banning members.
\nAs an admin, you can manage permissions for avatars. The permission that enables a member to upload their own avatar is enabled by default to all community members.
\nTo manage the ability for community members to upload their own avatar:
\nUnless you have specified different permissions for certain roles, this selection affects all members of the community.
\nNote: To manage this permission for a particular role, go to the Permissions page at the community level and edit the permissions of the individual roles.
\nAll anonymous users must register to participate in the community. To register, they must enter mandatory fields such as Username, Password, and so on. By default, the Registration window includes these fields:
\n\n
Admins and members with appropriate permissions can turn these registration fields on and off from the Settings page as needed.
\nTo edit registration settings:
\n\n
When all the options are turned on, the Register window looks like this:
\n\n
Learn more about managing registration settings.
\nThe Terms of Service (TOS) define the rules and guidelines that members must follow to participate in the community. When people try to register within the community, they must read and agree to the TOS for successful registration.
\n\n
Your TOS might change from time to time due to updates in the community rules and guidelines. Admins and members with permissions can review and edit the TOS for the selected language from the Settings page as required.
\nTo review and edit Terms of Service:
\n\n
The Terms of Service page is displayed, where you can review the existing terms and conditions.
\n\n
6. To edit the TOS, open the Options menu and click Edit.
\n\n
7. Select the language from the drop-down menu and click Continue.
\n\n
The editor window opens for the selected language.
\n8. Update the content and click Save.
\nThe Terms of Service page for the selected language is updated successfully.
\nLearn more about managing your Terms of Service.
\nThe Community Structure view now indicates how many children nodes (categories, groups, or boards) are in each container.
\n\n
This indicator is a quick way to see how many nodes are within each place.
\nLearn more about managing your community site structure.
\nTheme Editor now enables you to set the browser icon (also called a Favicon) for the image shown in the top-left corner of your community’s browser tab.
\nBrowser icons must be a minimum of 512 x 512 px square and be in PNG format.
\nTo set your the community browser icon:
\nLearn more about configuring page layouts.
\nSome page templates include widgets that provide the core content needed for that template to function as intended. To prevent these sections from being mistakenly edited or deleted, Aurora Designer now automatically locks sections that contain the following content widgets:
\nThis means that for Blog content:
\nAnd for Forum and Knowledge Base content:
\nFor example, here we see that there are no configuration options for the Blog post section (bottom right in image), but still have partial control (which still displays as locked) over the Knowledge Base article widget (top left in image) and complete control over the Related Content widget.
\n\n
With some sections and widgets, you may be prevented from adding, editing, removing, and/or moving content to prevent issues with the page template. See Create and arrange sections in a Page Template.
\nTo have a successful community, you need to know what’s working and what needs to be improved. Aurora provides a robust set of Community Analytics so you can get actionable insights to drive traffic and member engagement.
\nAurora Analytics gives you a perspective on how your community functions so you can continue to tailor your experience to best fit with your community’s and organization's goals. Aurora Analytics provides visual dashboards and interactive reports to provide you with high-level and detailed data on how your community is performing.
\nTo access Aurora Analytics, open your Account menu and click Analytics.
\nNote: You must be an Administrator or have an Analytics role to access Aurora Analytics.
\n\n
From the Analytics page, you can access Dashboards and Reports.
\n\n
Dashboards provide you with an “at-a-glance” view of the activities that best indicate the overall health of your community and member engagement across your community. Currently, Aurora provides two dashboards:
\n\n
Reports present you with key metrics on content, boards, categories, and members in a tabular format. You can drill down to a specific community places to view metrics only for that area.
\n\n
Learn more about Aurora Analytics.
\nTo help search engines better understand your community site structure and crawl it more effectively, Aurora automatically generates a sitemap for each community when it is created.
\nThis sitemap lists the URLs of all posts created within the community. It also has URLs of all the community category and board pages. If a sitemap exceeds 50,000 entries, Khoros splits the sitemap file into multiple files. Links to sitemap files are stored within a sitemap index file. The frequency at which the sitemap is generated for the community can also be configured based on how much your community grows and changes over time.
\nTo enable the sitemap for your community and configure its refresh frequency, open a Support ticket.
\nYou can leverage the GraphQL API's flood controls to limit the number of tags someone can apply across the community or to a particular message type (Knowledge Base, Forum, Blog) in a day, hour, or minute.
\nTo keep up to date on other fixes made to the core community product, check out the bug fix section of this month's Community Classic Release Notes.
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