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How to calculate 'Cost Savings' within a Community

JakeR's avatar
JakeR
Khoros Oracle
4 years ago
In my previous article, I spoke about the most common value levers that we can measure within an Online Community in order to evaluate what the Community is doing for the business.  More often...
Updated 5 months ago
Version 7.0
Communities Classic
Strategy
JakeR's avatar
Khoros Oracle
Joined January 26, 2007
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TeroRe's avatar
TeroRe
Executive
4 years ago

But note:

Engaged session is session lasted least 10 seconds or more

OR

had 2 or more page views.