Hi! My name is Travis. I lead the team that created Maia, the Khoros chatbot. It’s pronounced MY-uh, in case you were wondering. Maia is Khoros’s new virtual guide, assistant, and friend.
I...
Updated 6 months ago
Version 10.0
Blog Post
1) Thank you for fixing Maia so when you say "hi" she doesn't freak out at me
2) What is a 'guide'? I assumed when choosing this, it would take me to content in Atlas, not an actual person - Nobody ever showed up though, so maybe it wasn't meant to be a person? Edit - Eventually I told Maia I was sad, and someone from support replied 😂 I guess it does go to support, even though she said it wasn't going to support.
3) This is good stuff - What you guys are doing is essentially what I want to do as soon as we get modern chat up and running soon© - Knowing we have to build all the integrations ourselves to be able to accomplish anything like this, will we be able to leverage anything you guys have done to essentially make this easier? Said different, how much work overall between the two of you went into something like this / how much time you think it would take to repeat Maia from a team not experienced with bots so I can get StanBot up and running in our Community?
4) Can you expand on the AI/Bot capabilities of Modern Chat? As I remain extremely confused over these statements - What exactly does Modern Chat bring to the table in this regard, or is that additional bolt on functionality not actually baked into Modern Chat itself you are using?