Hi! My name is Travis. I lead the team that created Maia, the Khoros chatbot. It’s pronounced MY-uh, in case you were wondering. Maia is Khoros’s new virtual guide, assistant, and friend.
I...
1) Thank you for fixing Maia so when you say "hi" she doesn't freak out at me
2) What is a 'guide'? I assumed when choosing this, it would take me to content in Atlas, not an actual person - Nobody ever showed up though, so maybe it wasn't meant to be a person? Edit - Eventually I told Maia I was sad, and someone from support replied 😂 I guess it does go to support, even though she said it wasn't going to support.
4) Can you expand on the AI/Bot capabilities of Modern Chat? As I remain extremely confused over these statements - What exactly does Modern Chat bring to the table in this regard, or is that additional bolt on functionality not actually baked into Modern Chat itself you are using?