Community managers are stressed
When customers expect an “always-on” support system, how can community managers and moderators avoid burnout and feel balanced?
My name is Caroline, and I work for...
Updated 8 months ago
Version 2.0
Blog Post
Great article CarolineFo ! I used many of these same practices as a Community manager and strategist over the last 15 years. It's so important to ensure both your staff and your Superusers feel appreciated and empowered to find balance without burnout!