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Release Notes & Updates
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Introducing AWS Bot Control: Enhanced Security for Khoros Communities

LauraV's avatar
LauraV
Khoros Staff
2 months ago
To bolster the security and integrity of your community platforms, we are rolling out AWS Bot Control for all Khoros Communities customers this month. This AI-powered solution is designed to detect a...
Updated 2 months ago
Version 2.0
communities aurora
communities classic
news & announcements
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Lief's avatar
Lief
Executive
2 months ago

LauraV-
This is fantastic news. I hope this will mean I can, at some point, remove all or most of my legitimate user friction points (e.g., Mod Approval required)

RE: this part "ensure a seamless deployment with minimal impact on legitimate users"

Can you provide me with a sample experience that a legitimate user might get in a false negative condition? Like...if a real person is impacted negatively as an edge case, what might they see/experience?

  • LauraV's avatar
    LauraV
    Khoros Staff
    2 months ago

    Hi Lief – we don't expect this to happen often, but if a legitimate user is impacted, they would see a 403 Forbidden message in their browser. AWS Bot Control is still being rolled out, so some communities may not see this just yet.