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Release Notes & Updates
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Introducing AWS Bot Control: Enhanced Security for Khoros Communities

LauraV's avatar
LauraV
Khoros Alumni (Retired)
10 months ago
To bolster the security and integrity of your community platforms, we are rolling out AWS Bot Control for all Khoros Communities customers this month. This AI-powered solution is designed to detect a...
Updated 10 months ago
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Lief's avatar
Lief
Boss
9 months ago

LauraV-
This is fantastic news. I hope this will mean I can, at some point, remove all or most of my legitimate user friction points (e.g., Mod Approval required)

RE: this part "ensure a seamless deployment with minimal impact on legitimate users"

Can you provide me with a sample experience that a legitimate user might get in a false negative condition? Like...if a real person is impacted negatively as an edge case, what might they see/experience?

LauraV's avatar
LauraV
Khoros Alumni (Retired)
9 months ago

Hi Lief – we don't expect this to happen often, but if a legitimate user is impacted, they would see a 403 Forbidden message in their browser. AWS Bot Control is still being rolled out, so some communities may not see this just yet.