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Introducing AWS Bot Control: Enhanced Security for Khoros Communities

Khoros Staff

13 days ago

To bolster the security and integrity of your community platforms, we are rolling out AWS Bot Control for all Khoros Communities customers this month. This AI-powered solution is designed to detect a...

Updated 13 days ago

Version 2.0

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Joined January 25, 2021

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Release Notes

Review release notes and updates for all of our products! Select a tag to browse by product or resource type.

Lief

Executive

LauraV-
This is fantastic news. I hope this will mean I can, at some point, remove all or most of my legitimate user friction points (e.g., Mod Approval required)

RE: this part "ensure a seamless deployment with minimal impact on legitimate users"

Can you provide me with a sample experience that a legitimate user might get in a false negative condition? Like...if a real person is impacted negatively as an edge case, what might they see/experience?

LauraV

Khoros Staff

6 days ago

Hi Lief – we don't expect this to happen often, but if a legitimate user is impacted, they would see a 403 Forbidden message in their browser. AWS Bot Control is still being rolled out, so some communities may not see this just yet.