Blog Post
25.9 rolled out to our community 2 days ago as expected, however we're seeing a lot of 'Internal Server Errors' since then, approx 30% of the time according to our tools.
I've noticed some page load lagginess since the update rolled out. Our banner threw an error and today some avatars were slow to load. I'm going to have to dive in deeper but sharing so you know you aren't alone.
'Liking' to say thanks for the solidarity, but sorry to hear that your community is affected too 😊
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I've noted this feedback! If there's anything urgent please create a ticket in the Support Portal
I did log a ticket yesterday, however I've only just now received the first (AI generated) acknowledgement.
SheenaK​ - Not sure if we're experiencing the same thing, but maybe you recognize some things: We also noticed errors on our Community since a few days. We managed to break it down to:
-Uploading attachments/images were very problematic (this was a Khoros outage, should be solved as of yesterday: Khoros Status)
-Using certain URL's in replies are problematic (still ongoing, local/loopback-URL's seem to be affected especially)
-Using an @-Mentioning in Care, will result in an internal error when trying to post the reply (should be solved, noticed on Khoros Status)
-Editing a post with attachments and/or URL's will (still) result in a 403 forbidden
-General slowness (seem to have improved in the meantime)
