Blog Post
Simon_Helton
25 days agoAce
Lots of great stuff to get excited about!
For the fixed analytics issue, do we know when undercounting visitors started? Just wondering what date range we should have less confidence in.
SudheeshN
25 days agoKhoros Staff
Different communities have been impacted differently and this occurred around the time the communities moved to Aurora. While a dip in traffic metrics was expected because of the short term impact of SEO, the issue with duplicate visitor IDs also contributed to the underreporting of traffic metrics. We will be sharing a detailed RCA for this issue soon.
- Simon_Helton24 days agoAce
Thanks, SudheeshN​! We're a new Aurora community, not a migration, so will be curious to see if that's part of the RCA.