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Now Available: Publish Reels directly to Instagram

DivyaV's avatar
DivyaV
Khoros Staff
3 years ago

Due to API limitations up until now, users were unable to publish Instagram reels via the platform and had to publish reels via mobile handoff or natively. 

Going forward, users will be able to publish Reels directly to instagram.

 

Currently, only posts with the following criteria are eligible to be published directly.

  • Only Single Video
  • Format: MOV or MP4 .
  • Required aspect ratio is between 0.01:1 and 10:1 but we recommend 9:16 to avoid cropping or blank spaces.
  • Duration: 15 minutes maximum, 3 seconds minimum
  • File size: 1 GB maximum
Updated 5 months ago
Version 5.0
  • Hi DivyaV - great that this feature is now available! Are users able to select a thumbnail when posting?

  • Hi @DivyaV

    We tried to test the feature but unfortunately reels do not go live and the post items appear in plans with error notification (please find the screenshot attached). Do you know what this might be related to? 

     

  • @DivyaV Thank you! And some UPDs: we got the same error notification also for a feed video post. 

  • DivyaV's avatar
    DivyaV
    Khoros Staff

    Hi maria5 this seems to be very specific error (Not related to the release as such) and we are not able to reproduce it at our end. Would it be possible for you to raise a ticket so that we can take a closer look and assist? Thank you

  • DivyaV's avatar
    DivyaV
    Khoros Staff

    HI maria5 can you kindly confirm if this is fixed or if you are still facing this issue?