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Release Notes & Updates

4 MIN READ

How to calculate 'Cost Savings' within a Community

Khoros Oracle

4 years ago

In my previous article, I spoke about the most common value levers that we can measure within an Online Community in order to evaluate what the Community is doing for the business. More often...

Updated 10 months ago

Version 7.0

communities classic

Strategy

JakeR

Khoros Oracle

Joined January 26, 2007

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Release Notes & Updates

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karolinalinda

Champion

4 years ago

Hi TeroRe,

From what I remember, bots are excluded from Community Analytics. From the Khoros blog post:

Page Views approximates user behavior and therefore excludes non-human requests (Web crawlers, robots, RSS feeds, REST API calls, ActiveCast calls, and LevelUp requests).
A visit is one or more page views over time by a uniquely identified client (visitor).

Regards,

Karolina