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Release Notes & Updates
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Khoros Communities - Updated Release Process

VinodL's avatar
VinodL
Khoros Staff
3 months ago
Updates 13-Oct-2025: Added more details and clarified communication process To improve your experience and simplify our release process, we are updating how we handle Khoros Communities release...
Updated 15 days ago
Version 3.0
communities aurora
communities classic
product updates
Claudius's avatar
Claudius
Boss
2 months ago

Clarification question on the process:

"After we post the release notes , customers will be notified and have a week to provide feedback to their Customer Representatives on the upcoming release."

Can I assume that commenting on the release notes article with our feedback is equivalent to letting our CR know?

  • CarolineS's avatar
    CarolineS
    Boss
    2 months ago

    Claudius​ I think it's safe to assume that commenting on the release notes article is NOT equivalent to letting your CR know... Seems like the release notes comments are only sporadically monitored (as is evidenced by your question here from Sept 11 not getting any response from Khoros, and me commenting on Sept 29!)

  • LucyL's avatar
    LucyL
    Khoros Staff
    2 months ago

    Please notify your CR as well! I was trying to get an answer for this response and then it slipped my mind. Apologies on the late response