Blog Post
Alex-VFZ
16 days agoExpert
Hi LucyL , thanks for reaching out!
I'd love to, but the "Start Chat"-button required to create a support ticket does absolutely nothing for me. I tried 3 different browsers, incognito, clearing cookies and disabling all browser-plugins. I e-mailed just now instead, hope it suffices.
CarolineS
16 days agoBoss
In my experience, the "Need Support?" button at the bottom right works even when the "Start Chat" button doesn't. Worth trying that the next time you need to start a support case (hopefully not too soon...)