1) is AVG_thread_response_time actually TOTAL thread response time? 😬 😱

I speculated about this a year ago, but this week my intrigue was brought back to life.  

...so I did some testing...

Using: /restapi/vc/boards/id/PolicyInternal/metrics/name/avg_thread_response_time, I’m getting 64851 minutes for July 1st – 26th:

• ?date_start=2024-07-01T00:00:00&date_end=2024-07-26T23:59:59 = 64851 minutes

That seems way off base….

To test, I split that in half: 

• ?date_start=2024-07-01T00:00:00&date_end=2024-07-13T23:59:59 = 28847 minutes
• ?date_start=2024-07-14T00:00:00&date_end=2024-07-26T23:59:59 = 36004 minutes

🥁… 🥁 … 🥁

28847 + 36004  = 64851

Is anybody (or nobody) else running into this?  Is this luck?  Am I using the metrics API wrong?