Forum Discussion

Suhail's avatar
Suhail
Contributor
12 months ago

2-way SSO connection between Salesforce and Khoros

Hello, For security, we only allow SSO login access to our Community. That said, my Salesforce team has told me that right now we only have a one-way connection between our Salesforce and Khoros ...
CarolineS's avatar
CarolineS
Boss
12 months ago

Hi Suhail -

Two things:

(1) I believe the OOTB Salesforce-Khoros connector only sends data from Khoros to Salesforce, and not the other way around. Are you building a custom integration?

(2) For non-SSO login via API, you can create a "Service user" in the admin console with a username and password. Admin > Users > Permissions > Create Users. Enter a username and password and email (can be a dummy email). Give the user the permissions needed. You can now use this user in API connections to generate a session key (see: https://developer.khoros.com/khoroscommunitydevdocs/docs/session-key for info on session key authentication)

Hope this helps!