Forum Discussion

matthew_d's avatar
matthew_d
Mentor
9 years ago

403 Forbidden Rest API Call

Hi,

 

We make the same API call every 15 minutes to read our forums. The call works sometimes, but the majority of the time, the call is returning a 403 forbidden error:

 

Method failed with STATUS_CODE 403 RETURNING NULL: HTTP/1.1 403 Forbidden

 

 

Why would the same exact call be forbidden sometimes and then 15 minutes later work?

 

Is the ownership/permissions incorrect? How can this be the case, if it works sometimes?

  • matthew_d - This post should ideally go to Developer section for a quick resolution. Coming to your question, could you please provide some more information on what kind of service are you hitting and from where? Which API are you hitting? Need these details since you mentioned that it is working intermittently. 

    • matthew_d's avatar
      matthew_d
      Mentor

      It is just to allow_restapi_call_read. It is from Social Studio and coincided with the 16.8 release by Lithium. It is an intermittent error which stops us from ingesting all the content from the forum. Missing content is not back filling.