Forum Discussion

shayl's avatar
4 years ago

Add additional data to message

How can I add additional data to message via API? For example same text string.

Can I use custom_tags for this?

If so, how can I add additional text fields to the message using the rest api?

  • Hi shayl ,

    I will suggest you here to create a support ticket, to create the required fields for the messages table which are as expected, they may require information eg. which fields, type of the fields, etc.

    These fields can be updated as custom fields for the messages table.

    Please Give Kudos if you find this post useful and also mark this as Accepted Solution if this is the required solution.

    Regards

    Tarun Kumar

     

     

    • shayl's avatar
      shayl
      Ace

      Aren't custom tags suitable for this?

      Or can only the support team add additional fields?

      • Tarun's avatar
        Tarun
        Maven

        Hi shayl ,

        Adding custom tags or having custom fields, depends on the fields you are adding and their requirements, security, and privacy.

        If the requirements can be met with the custom tags you can achieve that, however, you need to make sure the custom tags are enabled for your community, else you will need to create a support ticket for that.

        Documentation:

        https://community.khoros.com/t5/Custom-tags/About-custom-tags/ta-p/35452

         

        Regarding requirements for custom fields, you need to create a support ticket as per your requirements.

         

        Please Give Kudos if you find this post useful and also mark this as Accepted Solution if this is the required solution.

        Regards

        Tarun Kumar