Add additional data to message

Hi shayl ,

I will suggest you here to create a support ticket, to create the required fields for the messages table which are as expected, they may require information eg. which fields, type of the fields, etc.

These fields can be updated as custom fields for the messages table.

Please Give Kudos if you find this post useful and also mark this as Accepted Solution if this is the required solution.

Regards

Tarun Kumar

Aren't custom tags suitable for this?

Or can only the support team add additional fields?

Hi shayl ,

Adding custom tags or having custom fields, depends on the fields you are adding and their requirements, security, and privacy.

If the requirements can be met with the custom tags you can achieve that, however, you need to make sure the custom tags are enabled for your community, else you will need to create a support ticket for that.

Documentation:

https://community.khoros.com/t5/Custom-tags/About-custom-tags/ta-p/35452

Regarding requirements for custom fields, you need to create a support ticket as per your requirements.

Please Give Kudos if you find this post useful and also mark this as Accepted Solution if this is the required solution.

Regards

Tarun Kumar