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Akenefick's avatar
Akenefick
Genius
25 days ago

Broadcast private message with API not being sent to all users

Hi Everyone,

Seeing something a little strange that I can't figure out. Working on a custom component that sends a broadcast message to all the voters on an idea. Testing on stage I see only around half of the messages are sent no matter how many I send (sometimes over sometimes under). So, for example, a message that was supposed to have 200 recipients might only send to 120.

You can see below there were 201 voters in this case. The large console log that says bodyString is the body of my API call and I copied it and double checked. All 201 users were present in the body. But the response from the call shows only 122 recipients. And it is not a consistent limit. If I send to 800 users, it goes to 339.

However, if I send to 800 users from the out of the box private message page all 800 go through. I am only able to test this on stage with large numbers so I'm not sure if it could just be an issue on stage. I don't want to spam hundreds of real users to test on production 😀

Has anyone else got any experience with this? Thanks

 

API
Community API

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  • Akenefick's avatar
    Akenefick
    Genius
    23 days ago

    Doh!

    I figured this out. We have a NewMember role on stage that we do not on production anymore. It sets "Use the private messenger" to deny. Lots of stage users are test users created with that role. Removing it fixes the issue.