Hi Nav,
You can count on the field "message.type = topic" to filter out actual conversations (root thread).
The field "message.is_topic = TRUE" is also helpful; however in some cases there will be an entry for image uploads as below -
conversation.title = new2.jpg
message.subject = new2.jpg
message.is_topic = TRUE
message.type = message
Therefore, the suggestible approach is to go for a combination check -
message.is_topic = TRUE
message.type = topic
Hope this helps!
Thanks,
Srujana.
Anyway we can get articles without article type and topic are mentioned?.
I can see many such articles in my community app.
Thanks.
