Forum Discussion

tmarshall's avatar
tmarshall
Advisor
9 years ago

Bulk Data API Error

Hello,   Anyone using bulk data ever receive the following error?   {"message":"getaddrinfo ENOTFOUND"}   We've run our informatica job all day in 24 hour increments increment data. We are now ...
NaokiT's avatar
NaokiT
Lithium Alumni (Retired)

Hi Tim

 

Any chance this error happened yesterday.  We had a brief outage on the API proxy which would have blocked access for an hour, but the service is back up now.  But if this issue is still occurring, please file a Lithium support ticket so we can appropriately track the investigation.  

 

And sorry this happened while you were doing your historic data extracts.  

 

regards

Naoki

tmarshall's avatar
tmarshall
Advisor
9 years ago

NaokiT Yes, we tried on 3/16 around 4:45PM PST.

 

I tried again this morning 3/17 @ 7:50AM PST and received the same error. If the API server is down is this the typical error message?