Calling all Search Guru's - Where does the filter=label come from
Hi!
We are currently doing some analysis on customer searches (collected from a survey) and simulating customer steps and the results they get from the search engine in the community.
When I was looking at one search term I noticed that applying the search term to the search on the home page would produce more results than if I'd take the actual external data reference which is
http://h30434.www3.hp.com/t5/forums/searchpage/tab/message?filter=labels&q=0x6101bed
So, basically it seems the customer did the search on the community page, the search term is 0x6101bed
When I do the search from the home page I get this.
http://h30434.www3.hp.com/t5/forums/searchpage/tab/message?q=0x6101bed
To my knowledge, we do not have an option for filtering by label anywhere, at least not from the path the customer took. Does anyone know what could have caused the filter=labels to be added to the url?
Thanks!
Wendy