Can We Truncate Subscription Email Post Body?
Problem: User reads an email subscription message body, which prevents them from checking out the actual thread. Negatives: metrics don't count, formatting (e.g., strikethroughs) don't show, etc...
Forum Discussion
I'll be honest I haven't worked on email templates, we had an agency overhaul them for various reasons. There is however a truncate option for Freemarker I've used in a number of components. If the body is added in as a ${} variable it might work.
Interesting. I was under the (probably false) impression that the email templates weren't actually Freemarker. Whelp, maybe I should give it a try....
We hired a Khoros partner to rebuild 1 of the emails, and they stated truncating wasn't a possibility. I'll try and report back in a few mins.
