Forum Discussion

jeffshurtliff's avatar
jeffshurtliff
Boss
4 years ago

Cannot successfully archive message via API v2

Has anyone been able to successfully archive a message using the Community API v2 POST call documented in the Developer Docs?  I've tried several ways and can't seem to get it to work.  For example: ...
SuzieH's avatar
SuzieH
Khoros Alumni (Retired)
4 years ago

HI jeffshurtliff This definitely worked for me when I tested the calls originally. I'll see if I can get some devs or a PM to comment here.

  • jeffshurtliff's avatar
    jeffshurtliff
    Boss
    4 years ago

    Hi SuzieH ,

    Any chance you've heard any updates on this from PM?

    Thanks in advance!!

    • SuzieH's avatar
      SuzieH
      Khoros Alumni (Retired)
      4 years ago

      jeffshurtliff I haven't heard anything, but I had thought there was an active ticket already looking on this. AshishKe can you give an update on on the issues with archiving a message via the API? 

      • NarendraG's avatar
        NarendraG
        Khoros Alumni (Retired)
        4 years ago

        jeffshurtliff The issue is in the request made.

        Body should be a json array, for example - 

        [{
        "messageId" : "174"
        }]

        and an optional "suggestedUrl" can be passed like -

        [{
        "messageId" : "271",
        "suggestedUrl" : "https://test.com"
        }]

        Although it is a JSON array, it can only take one element for now, it was designed keeping the future bulk archive in the mind. For now only one thread id can be sent for archiving in one POST request.