Forum Discussion

jeffshurtliff's avatar
4 years ago

Can't get redirects to work in page initialization script to fix JX migration issue

We recently migrated to Khoros from JX (aka Jive-x) and have found that most (if not all) external links within messages are broken because JX routed external links through a redirect mechanism via U...
  • AdamN's avatar
    4 years ago

    Hi jeffshurtliff ,

    What you're running into is that there is a variety of core logic that executes prior to Page Initialization Script, and one of those is the 404 handler. So you unfortunately won't be able to preempt non-existent community pages from within Page Initialization Script.

    However, we have encountered this exact scenario in the past and we have a fix that should be able to help. Can you please open a case with Support and ask them to route this to "PSS" and reference this post so they have proper context?