Forum Discussion

ann_eav's avatar
ann_eav
Ace
5 years ago

Custom Badges - badge criteria for date events

Hi everyone! We are creating some new custom badges to improve our gamification and we have found out with an issue. I hope that someone can help us to find a workaround or to report it as a bug. W...
  • Drew_C's avatar
    Drew_C
    5 years ago

    Hi ann_eav,

    Badge rules are pretty limited, despite the seemingly large list of options.

    We did a badge for Star Wars day (May the Fourth) and used this date formula:
    signin_date >= '2020-05-04T00:00:00' AND signin_date < '2020-05-04T23:59:59'

    If we use the same badge again next year, I'll disable global notifications for a minute and grant the badge to users with a particular role- in this case the role will be for those who got the badge in 2020. Notifications will be disabled briefly so there's no confusion on the "new" award. A new badge for the 2021 date will be created and we'll repeat.

    Until there's a better solution, I hope this helps.

    -Drew

StanGromer's avatar
StanGromer
Boss

What cblown said is what we are in the middle of doing ourselves. For badges earned outside of Khoros, we are using custom profile attributes to assign these via the API (Example: Once a user earns a certification in our learning system, we write to a khoros custom profile attribute the value of 'True', which in turn gets picked up by the badge logic to assign the certification badge)

I'm now trying to decide how crazy we take this, and if we do the bulk data/write back values into custom profile attributes to allow us to trigger off more data points. It seems crazy to have to pull data out of Khoros only to push it right back in, but that's the only option in some cases 😞

ann_eav's avatar
ann_eav
Ace
5 years ago

Hi StanGromer, thanks for your reply. 

The logic that you are describing is very interesting. 🙂

Could you tell me the API call to retrieve the users custom attributes? we have asked for the creation of two fields but I can't find the API call to retrieve data of the profile of a user.