paolo, I was able to implement a fix by doing changing the code from in our custom component from
FROM
<p>MEMBERS</p>
<#assign members_count = restadmin("/users/count").value?number />
<h2>${members_count?string(",##0")}</h2>
TO
<p>MEMBERS</p>
<#assign members_count = restadmin("/metrics/name/completed_registrations").value?number />
<h2>${members_count?string(",##0")}</h2>
and the numbers at STAGE look good.
However, I noticed when I view our live site and compare
https://communities.sas.com/restapi/vc/users/count (55842)
https://communities.sas.com/restapi/vc/metrics/name/completed_registrations (1283)
there is a large discrepancy.
this may be due to the fact that we ported over 50K+ members during migration from our previous site on a different platform.
So perhaps completed_registrations is only counting from the date of go-live on the new platform?
I will open a ticket with our support folks to resolve - but wanted to let you know.. Thank you so much!!