Forum Discussion

Danzidpp's avatar
Danzidpp
Contributor
2 months ago

Dashboard Data Not Matching Reports — Need Help

Hi everyone,

I’m trying to pull dashboard data, pageViews, visits, uniqueVisitors, etc. but the numbers I’m getting aren’t matching. I’m really new to this and trying to get the data for reporting, and I’ve been stuck for a few months.

I tried the Bulk API, but the numbers came out really low.

So I decided to download the report from Analytics instead.
Dashboard 

Report

Can anyone explain why the dashboard numbers don’t match the report? Is anyone using a different method to get this data? I’m trying to bring everything into Power BI.

Can I get this data using Aurora GraphQL API?

Thanks!

API
Aurora
Bulk Data API
Community API
graphQl

2 Replies

  • LucyL's avatar
    LucyL
    Khoros Staff
    2 months ago

    Hello! I'm looking into this internally but I would recommend opening a support ticket as well if the numbers does not match continuously. 

  • Danzidpp's avatar
    Danzidpp
    Contributor
    2 months ago

    Thank you for taking a look at this. Please let me know if you find any reason. Do you know a way to export the dashboard’s data?