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Denizbaby's avatar
Denizbaby
Guide
6 years ago

email template- Reply by Email

Hi,

 In the email templates, reply by email option is not coming in the received emails for daily/weekly/immediate digests.

The value for ${mailActions.canReplyByEmail} is coming as false. But the option is selected in Admin settings. Please find the screenshot below.

Also ${mailActions.nativeReplyDemarcationText}, ${mailActions.replyByEmailUrl}  values are coming as blank.

Thanks,

  Deniz

 

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  • Denizbaby's avatar
    Denizbaby
    Guide
    6 years ago

    Hi Varun

    Thanks for the reply. PFA for the actual screenshot. The value for ${mailActions.canReplyByEmail} is coming as false. The other value ${mailActions.replyByEmailUrl}  is  coming as blank.Reply to post by email- Actual.jpg

    Thanks,

     DVB