Forum Discussion

Parshant's avatar
2 years ago

Error for limit to Private messages

Hi Khoros team,

I have found an bug in platform today, as when I was trying to post something in private message, error says your number of limit to send messages is reached, where I have not even sent a single message from a long time.

 

Steps to reproduce: you can add any content inside the body, can keep html and images as well.


This will firstly throw an error as HTML content found in messages, but you really don't know which text content contains html, as I have typed plain text inside the body message. I have uploaded images from text editor itself and that's it.

After clicking on submit this throws me error for 3 times, and then there is new message appears as your limit is reached to sent PM. which is actually not true. I have checked my inbox/sent, there was no new messages.

Can you check the limit API conditions so it doesn't count the submission of posting the message on failures or error.