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Natkinson's avatar
Natkinson
Genius
24 days ago

Getting a 414 error code when updating messages via API

We have a third party tool where we can update messages in TKBs. I'm using the session key for authentication using a non-SSO user with their username and password to get and refresh the session key....
Natkinson's avatar
Natkinson
Genius
24 days ago

Ignore me, I'm just being an **bleep** today apparently.

For anyone else struggling through this vague and irrelevant error message, make sure you check to make sure you don't have tags turned OFF in the TKB where you're trying to update messages.

Had a hunch to check some other settings and of course, tagging is turned off in the TKB that was giving me issues.