Forum Discussion

VBike's avatar
VBike
Contributor
8 years ago

Getting "IP Comparison Failed." error when trying to login to Lithium

Hello, we are using Lithium in our company, but I am getting an error during the login:   IP Comparison Failed. The privileged action you're trying to take (or the privileged session you are tryi...
VarunGrazitti's avatar
VarunGrazitti
Boss
8 years ago

VBike - We have encountered this several times as well. This is just a case where the IP conflicts happen, this usually gets resolved by Support. In some cases, they have whitelisted our IPs (for stage) and that has fixed this issue.