This is an iteresting question. Sorry for the deluded response, but...
- Is there some reason a board will not accomplish your goals? (Community participation in support cases)
- Is there some reason Lithium's current support specific products do not meet your needs?
Check out Lithium's Social Support Services to see if we have already built the product you need.
Otherwise, let us know what you plan to do with the custom ticketing system and we will work with you to make sure you end up with exactly what you need! I look forward to hearing back from you,
