Hooking to a Kudo or "Helpful: Yes/No" button for Adobe Analytics
Hi there,
We are trying to track Kudo/un-Kudo as well as Helpful? Yes/No buttons in Adobe Analytics
We have the tracker code already but need to hook the calls onto the Kudo/Yes/No buttons
We also need to pass the author's name along
For example (We have renamed Kudo to "Like" in our community):
If user clicks on “Like”, call dtmTrackLike(dtmComponentNames.BUTTON, dtmCv.LIKE, "<name of author of said post>");
If user clicks on “Unlike”, call dtmTrackLike(dtmComponentNames.BUTTON, dtmCv.UNLIKE, "<name of author of said post>);
* e.g. if the name of the author whose post is being liked is "Dory"
dtmTrackLike(dtmComponentNames.BUTTON, dtmCv.LIKE, “Dory");
Similarly for the TKB helpful (YES/NO) buttons, we would like to do this:
If user clicks on “Yes”, call dtmTrackArticleRating(dtmComponentNames.BUTTON, dtmCv.YES, "<name of TKB author>");
If user clicks on “No”, call dtmTrackArticleRating(dtmComponentNames.BUTTON, dtmCv.NO, "<name of TKB author>");
Any insights would be much appreciated!
Thanks!