Forum Discussion

satya's avatar
satya
Expert
7 years ago

How to change the default survey questions in value Analytics

Hi All, I am trying to change the default survey questions provided in the Community >Admin> Features > Value Analytics > community experience survey.  How can we achieve that? Is there any setting ...
EricFe's avatar
EricFe
Khoros Alumni (Retired)
7 years ago

Hi satya. You are able to do some configuration in terms of how the question is asked and the responses available in the dropdown menu, however the question that is asked needs to be consistent so that we are able to benchmark across communities. 

This guide should help you to set up VA and indicates which answers can be included/excluded and which can be changed: 

https://community.lithium.com/t5/Value-Analytics/Enable-and-customize-the-Community-Experience-survey/ta-p/208050