Forum Discussion

vaishnavi's avatar
vaishnavi
Expert
8 years ago

how to display 'Go to Solution' link in original post?

Hi,

We have an instance which has all the  responsive OOB components.

There is 'solved' icon in subject but  'Go to solution' link is not visible at bottom of the post.

reference URL : http://comity.stage.lithium.com/t5/AutoCAD-2010-2011-2012/test-post-notifications/m-p/925

 

 

 

 

 

 

 

 

Any idea why this OOB functionality is changed and how to show the link?

 

Thanks,

Vaishnavi

 

  • vaishnavi's avatar
    vaishnavi
    7 years ago

    Hi SheenaK,

    I have done below work around :-

    1. I have added  <component id="solution-link"/> on "ForumMessage" page layout,

    which displays the solution link on every message on Thread page (topic+replies).

    2. I have used CSS to hide solution link on "replies"

    .lia-thread-reply .lia-forum-topic-page-solution-link{

    display:none;

    }

     

    Thanks,

    Vaishnavi

  • satya's avatar
    satya
    Expert
    8 years ago

    Hi vaishnavi,

     

    Could you try keeping this   <component id="solution-list"/> in the Forum Topic Page quilt and try again?

     

     Give kudos if you find my posts helpful or mark as solution if it answers your query.

    Thanks,
    Srujana Satya

    • vaishnavi's avatar
      vaishnavi
      Expert
      8 years ago

      satya I have below components on layout 'main' section - 

      <component id="menu-bar"/>
      <component id="forums.widget.related-messages-taplet" mode="slim"/>
      <component id="topic-message"/>
      <component id="solution-count-conditional"/>
      <component id="solution-list"/>
      <component id="reply-count-conditional"/>
      <component id="reply-list"/>
      <component id="message-pager"/>
      <component id="thread-pager"/>

  • him_varma's avatar
    him_varma
    Advisor
    8 years ago
    Hi Vaishnavi,
    This may be due to the up gradation of CSS from Lithium's end. The solution button may have been hidden using CSS. Please provide the htaccess as we cannot access the above link without it.
    Thanks
      • him_varma's avatar
        him_varma
        Advisor
        8 years ago

        Hi Vaishnavi,

        Thanks for the htaccess. I have checked the page and due to some css issue the "go to solution" link is coming distorted and in top right corner. Please refer attached screenshot for more clarification.

        Thanks


        go_to_sol.PNG
  • SheenaK's avatar
    SheenaK
    Director
    7 years ago

    Did you ever get sorted with this vaishnavi? I'm having the same issue on my community and can't figure out what's missing the forum-message page. Thanks!

    • vaishnavi's avatar
      vaishnavi
      Expert
      7 years ago

      Hi SheenaK,

      I have done below work around :-

      1. I have added  <component id="solution-link"/> on "ForumMessage" page layout,

      which displays the solution link on every message on Thread page (topic+replies).

      2. I have used CSS to hide solution link on "replies"

      .lia-thread-reply .lia-forum-topic-page-solution-link{

      display:none;

      }

       

      Thanks,

      Vaishnavi