Forum Discussion

vaishnavi's avatar
vaishnavi
Expert
8 years ago

how to display 'Go to Solution' link in original post?

Hi,

We have an instance which has all the  responsive OOB components.

There is 'solved' icon in subject but  'Go to solution' link is not visible at bottom of the post.

reference URL : http://comity.stage.lithium.com/t5/AutoCAD-2010-2011-2012/test-post-notifications/m-p/925

 

 

 

 

 

 

 

 

Any idea why this OOB functionality is changed and how to show the link?

 

Thanks,

Vaishnavi

 

  • vaishnavi's avatar
    vaishnavi
    8 years ago

    Hi SheenaK,

    I have done below work around :-

    1. I have added  <component id="solution-link"/> on "ForumMessage" page layout,

    which displays the solution link on every message on Thread page (topic+replies).

    2. I have used CSS to hide solution link on "replies"

    .lia-thread-reply .lia-forum-topic-page-solution-link{

    display:none;

    }

     

    Thanks,

    Vaishnavi

15 Replies

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  • satya's avatar
    satya
    Expert
    8 years ago

    Hi vaishnavi,

     

    Could you try keeping this   <component id="solution-list"/> in the Forum Topic Page quilt and try again?

     

     Give kudos if you find my posts helpful or mark as solution if it answers your query.

    Thanks,
    Srujana Satya

  • him_varma's avatar
    him_varma
    Advisor
    8 years ago
    Hi Vaishnavi,
    This may be due to the up gradation of CSS from Lithium's end. The solution button may have been hidden using CSS. Please provide the htaccess as we cannot access the above link without it.
    Thanks
  • vaishnavi's avatar
    vaishnavi
    Expert
    8 years ago

    satya I have below components on layout 'main' section - 

    <component id="menu-bar"/>
    <component id="forums.widget.related-messages-taplet" mode="slim"/>
    <component id="topic-message"/>
    <component id="solution-count-conditional"/>
    <component id="solution-list"/>
    <component id="reply-count-conditional"/>
    <component id="reply-list"/>
    <component id="message-pager"/>
    <component id="thread-pager"/>

  • him_varma's avatar
    him_varma
    Advisor
    8 years ago

    Hi Vaishnavi,

    Thanks for the htaccess. I have checked the page and due to some css issue the "go to solution" link is coming distorted and in top right corner. Please refer attached screenshot for more clarification.

    Thanks


    go_to_sol.PNG
  • vaishnavi's avatar
    vaishnavi
    Expert
    8 years ago

    Hi Him,

    The link you are seeing in right top corner is explicitly added in Forum Topic Header layout.

     

  • him_varma's avatar
    him_varma
    Advisor
    8 years ago
    Hi Vaishnavi,

    Can you please confirm that do you want that link to be displayed below the main message? If yes than you can add the "solution link" out of the box component below the "topic-message" component from backend

  • vaishnavi's avatar
    vaishnavi
    Expert
    8 years ago

    Hi,

    Yes I want to show the link as it is currently shown on lithium community.

     

    I do not have backend access, so wanted to know is there any other way (in layouts or CSS) .

    Thanks,

    Vaishnavi

     

     

  • him_varma's avatar
    him_varma
    Advisor
    8 years ago
    It is possible through css but that will not be an optimal solution as you will have to do some customization that can break the out of the box design. You will need back end access to change the quilt of the page and add the solution link component below the message body.

    Thanks