Forum Discussion

MarkSchwanke's avatar
MarkSchwanke
Boss
3 years ago

How to identify SSO ID for Digital Adoption Platform?

  <script> window.Appcues.identify( "<<< USER_ID >>>", // unique, required { // recommended (optional) properties createdAt: 1566932390, // Unix timestamp of user signup date purc...
FreeMarker
  • MarkSchwanke's avatar
    MarkSchwanke
    3 years ago

    I heard back from my CSM. So it turns out that if I use ${user.ssoId} it will work for AppCues, and possibly other Digital Adoption Platforms in the Page Head bottom Content of the Community Wrapper.  It's important to use an uppercase I in Id as ${user.ssoid} will result in errors.

    <script>
window.Appcues.identify(
  ${user.ssoId},  // unique, required
  {

  }
);
</script>

<script>

     

AbhishekGu's avatar
AbhishekGu
Khoros Staff
3 years ago

Hello MarkSchwanke,

Seems like you are facing an issue while pulling SSO ID for a particular user.
When I tried, I got a permission denied error for restadmin("/users/id/${user.id}/sso_id"). Even when I tried as Admin got the same error.

On investigating further in doc https://developer.khoros.com/khoroscommunitydevdocs/docs/users#sso_id-1
I found, you can pull only if you are allowed, which I am not sure, who all are allowed.

Regards,
Abhishek Gupta

  • MarkSchwanke's avatar
    MarkSchwanke
    Boss
    3 years ago

    I heard back from my CSM. So it turns out that if I use ${user.ssoId} it will work for AppCues, and possibly other Digital Adoption Platforms in the Page Head bottom Content of the Community Wrapper.  It's important to use an uppercase I in Id as ${user.ssoid} will result in errors.

    <script>
window.Appcues.identify(
  ${user.ssoId},  // unique, required
  {

  }
);
</script>

<script>