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SheryBulos's avatar
SheryBulos
Ace
5 years ago

How to save the customers' comments in khoros dynamically ?

Hello Everyone,

  1. How to create a board on the community?
  2. Is it required to create a board on top of a product?
  3. How can we create a topic message  from the community?
  4. How can we add a message to a topic dynamically ?

The Overview:

We want to gather comments from the costumers about a service: so we display a textbox and we want to save the data written to a hidden blog, forum or Q&A. However we don't know which is better for our case? or is there any better option to do so ?

Our target is to save the costumers' comments somewhere in khoros.

 

Thanks in advance,

Shery

PerihanKamel 

2 Replies

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  • peterlu's avatar
    peterlu
    Champion
    5 years ago

    SheryBulos There are 2 ways you can do it.

    1. Pick a hidden blog article. Create an Khoros endpoint with some security protection. The endpoint will receive the text content from 3rd party (your textbox), and the endpoint will use restadmin function to write comments for that hidden blog article.

    2. Create a AWS microservice to store these textbox comments. Create a custom Khoros page (only admin can see) to display these comments. The benefit of using a microservice is that you can extend it for other purposes.

  • TedV's avatar
    TedV
    Khoros Alumni (Retired)
    5 years ago

    Hi SheryBulos ,

    If you have found the answer to be satisfactory, do you mind marking it as an accepted solution?

    Thanks!