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qinglau's avatar
qinglau
Mentor
14 years ago

Implementing federated search using RESETAPI

Hi All,    I am a newbie in Lithium Reset API call. After I read the implementing federated search via RESET API ,, it states that the response will be XML format. I am wondering whether I can get ...
  • qinglau's avatar
    qinglau
    Mentor
    14 years ago

    Hello Guys,


    Thanks all the help so far. We have kind of prove of concept of Federated search in RightNow page. 

     

    In order to complete the Function, I would like to know the return JSON object length. Does Lithium has a standard way to get "length" of JSON object, or i have to create a Function by myself, like:

     

    Function countProperties(obj) {
  var prop;
  var propCount = 0;
  
  for (prop in obj) {
    propCount++;
  }
  return propCount;
}

     

     

    Thanks.

     

     

    • qinglau's avatar
      qinglau
      Mentor
      14 years ago
      Hello Guys,

      I have found that RightNow has a standard JSON.parse function. So, I can convert JSON into arrays, and get the length

      like
      var decodedStr = RightNow.JSON.parse(o.responseText);
      var newdata=decodedStr.response
      var length= newdata.messages.message.length;

      Thanks
      • qinglau's avatar
        qinglau
        Mentor
        14 years ago

        Hello All,

         

        I have some follow up questions.

         

        1.  Is there any ways for bring back only "accepted solution" response as a JSON object?

         

        According to the post here, it explain that it will need to threadID to make other calls. Like:

         

        http://<your community domain path>/restapi/vc/threads/id/thread_id .

         

        We would like avoid these complex implementation in RightNow end and also do not want increase RESETAPI page views.  BT has a perfect implementation in this case: http://bt.custhelp.com/app/home

         

        2. Get lastest "Accepted Solutions" VIA JSON object.

         

        Can we get the accepted solutions response as a JSON object, not XML

        http://lithosphere.lithium.com/t5/Customer-Connection-Private/Accepted-Solutions-via-REST/td-p/18648

         

        If yes, how the URL should look like?

         

        Thanks,

         

        Qing Liu