Forum Discussion

qinglau's avatar
qinglau
Mentor
14 years ago

Implementing federated search using RESETAPI

Hi All,    I am a newbie in Lithium Reset API call. After I read the implementing federated search via RESET API ,, it states that the response will be XML format. I am wondering whether I can get ...
qinglau's avatar
qinglau
Mentor
14 years ago
Hello Guys,

I have found that RightNow has a standard JSON.parse function. So, I can convert JSON into arrays, and get the length

like
var decodedStr = RightNow.JSON.parse(o.responseText);
var newdata=decodedStr.response
var length= newdata.messages.message.length;

Thanks
qinglau's avatar
qinglau
Mentor
14 years ago

Hello All,

 

I have some follow up questions.

 

1.  Is there any ways for bring back only "accepted solution" response as a JSON object?

 

According to the post here, it explain that it will need to threadID to make other calls. Like:

 

http://<your community domain path>/restapi/vc/threads/id/thread_id .

 

We would like avoid these complex implementation in RightNow end and also do not want increase RESETAPI page views.  BT has a perfect implementation in this case: http://bt.custhelp.com/app/home

 

2. Get lastest "Accepted Solutions" VIA JSON object.

 

Can we get the accepted solutions response as a JSON object, not XML

http://lithosphere.lithium.com/t5/Customer-Connection-Private/Accepted-Solutions-via-REST/td-p/18648

 

If yes, how the URL should look like?

 

Thanks,

 

Qing Liu

  • AdamN's avatar
    AdamN
    Khoros Oracle
    14 years ago

    Hi Qing,

     

    I'd suggest taking a look at the solutions/recent method on the Community object. I think this will give you what you're looking for. Here what the call looks like:

    <your base community URL>/restapi/vc/solutions/recent

     

    To get it as a JSON object, append the query string parameter:

    xslt=json.xsl

     

    So putting it all together, it would look like:

    <your base community URL>/restapi/vc/solutions/recent?xslt=json.xsl

     

    I hope this helps! Let me know if this didn't answer your questions.