Out of box - No real options I know of.
We have used Zapier to pull in escalation emails (Thread is over 24 hours with no response for example), then have Zapier pick up those email subject lines, and pass the info into Slack).
For something specific like X kudos will trigger a notification, this doesn't exist in Lithium so you would need to likely setup something on your end to do the API call, check the total kudos, and then kick off a workflow on your side.
Thanks Stan! I thought as much - which API would I need to use, do you mind referring me to documentation? I'm not the dev expert but can pass onto the team! Thank you!
HSCommunity - We have a solution available for this which is already in place, would be great if we can connect and show that to you. Please PM me and will share the details.
Hey StanGromer! I've reached out to KKSrinivasan but any advice you have r.e. which Lithium APIs serve this goal is also hugely appreciated. Thank you!
