Forum Discussion

HSCommunity's avatar
HSCommunity
Expert
6 years ago

Integrating custom Ideas Exchange integrations w/ Slack or Email

Hi there,   We are looking for a way to send internal notifications to our Product Management teams when an Idea w/ a certain labels hit a certain # of votes. We'd like for either a Slack or Em...
StanGromer's avatar
StanGromer
Boss
6 years ago

Out of box - No real options I know of.

We have used Zapier to pull in escalation emails (Thread is over 24 hours with no response for example), then have Zapier pick up those email subject lines, and pass the info into Slack).

For something specific like X kudos will trigger a notification, this doesn't exist in Lithium so you would need to likely setup something on your end to do the API call, check the total kudos, and then kick off a workflow on your side.