Integration with CIM (eGain)
Hi All,
We are planning to integrate the lithium community with eGain. I have seen that for a given community the search api are not accessible directly. I am getting following error :
User -1 does not have the following permission(s) at ***** [allow_restapi_call_read ]
What i understood from the documentation that configuration should be done in order to call Lithium's REST APIs from an endpoint or from a domain outside your community.
So in case we are not going to allow all the request from a domain, instead of this if we are going to allow few users from a certain domain to access the search API's. Then in that case how the integration need to be done, how the authentication will be done.Do we need to send the user credential with each request, if yes then what will be the format.
It will be great if you can throw some light regarding the integration and authentication of user.
Thanks in advance for your help!!!