Is it possible to have an internal section within an article that only certain internal users can view? For example, I'd like to create a template that have the following sections:
Symptoms (public)
Cause (public)
Resolution (public)
Internal (private)
Bueller?
Hi AllenYSI,
There's no standard out-of-the-box feature to support that type of use case today, though there are likely ways to approach this via customization. Whats possible would likely depend on what your exact requirements are. If you're interested in purusing a customization further, I'd suggest submitting a request via our customer case portal so that we can put you in touch with our professional services team for further investigation.
