Forum Discussion

AllenYSI's avatar
AllenYSI
Ace
13 years ago

Internal section within a TKB article?

Is it possible to have an internal section within an article that only certain internal users can view? For example, I'd like to create a template that have the following sections:

 

Symptoms (public)

Cause (public)

Resolution (public)

Internal (private)

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  • AdamN's avatar
    AdamN
    Khoros Oracle
    13 years ago

    Hi AllenYSI,

     

    There's no standard out-of-the-box feature to support that type of use case today, though there are likely ways to approach this via customization. Whats possible would likely depend on what your exact requirements are. If you're interested in purusing a customization further, I'd suggest submitting a request via our customer case portal so that we can put you in touch with our professional services team for further investigation.

  • allensmith81's avatar
    allensmith81
    Boss
    13 years ago
    You could probably also hack a solution for this.
    You could create some sort of database where you note the tkb article id and what ever the custom text is. You could then use freemarker to check if the current user has rank x then if they do display a custom component with some jquery in it to query the database file and display the content..

    It wouldnt be pretty.. but it wouldnt be impossible either
  • AllenYSI's avatar
    AllenYSI
    Ace
    13 years ago
    That's just not a scalable model for us. I'm surprised that this isn't an out-of-the-fox feature. Lithium support said this would need to be a custom change that PSO would need to do at a fee.