HSCommunity - Certainly, the comments component on the ideas page can be overridden to use the custom pin feature - customisations required - or you can create a fully custom component to show the comments from the product team on top of the existing comments and below the original post, in this case, your default comments will come below the new custom pinned comments box.
I hope this helps.
Thanks for confirming VarunGrazitti do you have any more detail/context/references on how this can be achieved? We're looking to solve this with our in-house developer.
