Forum Discussion

  • SuzieH's avatar
    SuzieH
    Khoros Alumni (Retired)

    Hi schung

    What you see there is the lastest that we have as far as I know. In the meantime, are there particular metrics you need information for? JohnD might be able to help with this as well. 

    • schung's avatar
      schung
      Guide

      Hi SuzieH ,

       

      Thanks for the answer. There are few missing information and typos in the document that makes me question the integrity of the data I'm pulling via API.

       

      For an example, I think "Viewing Accepted Solutions Metrics" have the (Node) and (User) notation switched. This is based on the metric values I was getting back, as well as metric names under the description.

       

      Another issue I ran into was with net_comments_per_idea. The description says that the value is calculated by dividing Net Ideas Comments (net_idea_comments) by Net Ideas (net_idea_threads), but the value seems way off. Here is an example:

       

      My api call for Net Ideas Comments is .../restapi/vc/metrics/name/net_idea_comments/history/daily?date_start=2014-06-12T00:00:00&date_end=2014-06-12T23:59:59&xslt=json.xsl&restapi.session_key=...

      This returns a two digit value.

       

      My api call for Net Ideas is .../restapi/vc/metrics/name/net_idea_threads/history/daily?date_start=2014-06-12T00:00:00&date_end=2014-06-12T23:59:59&xslt=json.xsl&restapi.session_key=...

      This also returns a two digit value.

       

      When I finally call for Net Comments per Idea using

      .../restapi/vc/metrics/name/net_comments_per_idea/history/daily?date_start=2014-06-12T00:00:00&date_end=2014-06-12T23:59:59&xslt=json.xsl&restapi.session_key=...

      I get a three digit (sometimes four digit) number. 

       

      I'm just having trouble trusting some of these data due to problems like these. Could you provide an insight?

       

      Thanks so much in advance!

      • NaokiT's avatar
        NaokiT
        Lithium Alumni (Retired)

        Are you still experiencing the net comments per idea bug?  If so can you file a support ticket with output files so we can try to reproduce what you experienced?  Thanks