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keithkelly's avatar
keithkelly
Leader
3 years ago

Is there any OTHER way to access Community Analytics? (besides the Community Dashboard widget)?

Both Khoros Support & this article indicate the Community Analytics page can *only* be accessed through the Community Dashboard widget.  While I trust it's true, this seems absurd.  What sort of so...
UI & Design
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CyJervis's avatar
CyJervis
Boss
3 years ago

Ok, now I have to ask, how are you accessing other items normally in the Community Dashboard such as the Admin Console and spam quarantine?

I will admit that having to use the dashboard link is a hinderance as I will sometimes save a community analytics report url so I don't have to recreate it. Using the direct link results in an access error, unless I first enter community analytics via the dashboard link and then open the saved link. 

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  • keithkelly's avatar
    keithkelly
    Leader
    3 years ago

    Maybe I'm missing some cool stuff, but

    Screenshot 2023-03-17 at 9.57.41 AM.png

    We have not yet had to use the Spam quarantine, as we're internal-only at this point, and even once we go external its B2B and each user will be signed on through their organization via federated SSO.

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