Forum Discussion

JustinBannister's avatar
JustinBannister
Contributor
12 years ago

I've got an issue with an unexpected error after possible changing an XML layout issue?

Here's the error I'm getting below. I'm new to the community and broke it pretty quickly. :)   An Unexpected Error has occurred. Sorry, your request failed. A notification has been sent to the de...
TedC's avatar
TedC
Lithium Alumni (Retired)

Hello JustinBannister,

 

The type of error you're reporting is usually caused by updating the layout of a page in order to include an element that doesn't exist anymore, such as a custom component. There's no way to tell for sure based on the information posted here, but we'll be happy to assist you in locating the issue if you raise a Support case for further analysis.

 

edit: It'd probably help if I provided a link on how to get Support from us! Sorry about that. http://lithosphere.lithium.com/t5/support-knowledge-base/Getting-Support-From-Lithium/ta-p/96668

 

Regards,

Ted C

Customer Support

TedC's avatar
TedC
Lithium Alumni (Retired)
12 years ago
Yes! You can send an email into the address listed - I have also edited in an article that details all the available support options for you. Hope that helps!